V-Unite — Terms & Conditions and Privacy Policy | Handi Media USA, LLC

Handi Media USA, LLC · V-Unite Platform

Terms & Conditions
and Privacy Policy

These documents govern the use of the V-Unite platform and all associated services provided by Handi Media USA, LLC. All client, reseller, and referral agreements reference and incorporate these terms.

Effective Date1 June 2025
Last Updated1 June 2025
Version1.0
Governing LawState of Texas, USA
About these documents. These Terms & Conditions and Privacy Policy apply to all use of the V-Unite platform and services provided by Handi Media USA, LLC. They are incorporated by reference into every Client Subscription Agreement, Reseller Agreement, and Referral Agreement signed with Handi Media. In the event of any conflict between a signed agreement and these documents, the signed agreement prevails for the specific matters it addresses.

Terms & Conditions

1Definitions

In these Terms & Conditions, the following terms have the meanings set out below:

TermMeaning
"Handi Media", "we", "us", "our"Handi Media USA, LLC, a Texas limited liability company with its principal address at 4001 S Decatur Blvd, Ste 37–199, Las Vegas NV 89103.
"V-Unite", "Platform", "Services"The non-downloadable, internet-based software platform developed and operated by Handi Media, enabling companies to conduct virtual events, training programmes, conferences, and trade shows, including all associated tools, features, and services.
"Client", "you", "your"The person or entity entering into a Client Subscription Agreement, Reseller Agreement, or Referral Agreement with Handi Media.
"Agreement"The signed Client Subscription Agreement, Reseller Agreement, or Referral Agreement between you and Handi Media, together with all schedules, appendices, and these Terms & Conditions.
"Confidential Information"All non-public technical, business, financial, product, customer, and operational information belonging to either party, whether or not marked as confidential.
"Personal Information"Any information about an identified or identifiable individual, as defined by applicable privacy law.
"Term"The duration of the Agreement as set out in the applicable schedule or appendix.
"Intellectual Property"All patents, trademarks, copyrights, trade secrets, designs, know-how, and any other intellectual property rights, whether registered or unregistered.

2Platform Licence

Subject to the terms of the Agreement and payment of all applicable fees, Handi Media grants you a limited, non-exclusive, non-transferable, non-assignable licence to access and use the V-Unite platform for your internal business purposes during the Term.

The licence includes the right to access, copy, and use screen shots of the platform and to prepare and use excerpts of platform documentation in electronic and hard copy format solely for the purpose of creating and using training materials and documentation for your internal users. Examples of permitted users include internal and external sales personnel, medical or service professionals, and corporate partners.

You must not:

  • sub-licence, resell, or transfer access to the platform to any third party except as expressly permitted in a signed Reseller Agreement with Handi Media;
  • reverse engineer, copy, decompile, or disassemble any part of the platform;
  • develop or assist in developing any product or service with functionality similar to V-Unite;
  • use the platform in any manner that violates applicable law or these Terms.

Access to the platform may be suspended immediately without notice if any fees are overdue and unpaid, and will cease permanently on termination of the Agreement.

3Fees & Payment

All fees are as set out in the applicable schedule or appendix to your signed Agreement. Unless otherwise agreed:

  • Fees are invoiced on at least a monthly basis and payable within 30 days of invoice date.
  • The first payment is due on the date the Agreement is signed.
  • All fees are exclusive of applicable taxes. You are responsible for all applicable sales, state, federal, national, or international taxes assessed on the services, excluding taxes on Handi Media's own income.
  • Fees not paid by the due date accrue late payment interest at 18% per annum (or the maximum lawful rate, if lower), calculated from the due date until the date of actual payment.
  • Fees are subject to an annual increase of 5% per year to account for inflation, platform upgrades, and maintenance, applied on each anniversary of the Agreement start date.

Handi Media reserves the right to suspend access to the platform without liability where fees remain unpaid for more than 14 days after the due date.

4Confidentiality

Each party acknowledges that in the course of the Agreement it may receive Confidential Information belonging to the other party. Each party agrees to:

  • use the other party's Confidential Information only in connection with the performance of its obligations under the Agreement;
  • protect the other party's Confidential Information using at least the same standard of care it applies to its own confidential information, and in no event less than a reasonable standard of care;
  • restrict access to Confidential Information to personnel who have a genuine need to know and are bound by obligations of confidentiality no less protective than those in these Terms;
  • not transfer, publish, disclose, or share Confidential Information with any third party without prior written consent.

Confidential Information includes all improvements, modifications, and suggestions relating to the V-Unite platform, which are and shall remain the exclusive property of Handi Media regardless of which party suggests or develops them.

Exceptions. The confidentiality obligation does not apply to information that: (a) was already known to the receiving party free of any obligation of confidence; (b) is or becomes publicly available through no breach of this Agreement; (c) was independently developed by the receiving party without use of the disclosing party's information; or (d) was lawfully received from a third party not under an obligation of confidence.

If either party is required by law, court order, or regulatory authority to disclose Confidential Information, it must give the other party prompt written notice (to the extent permitted by law) before complying, and must cooperate reasonably to limit the scope of any required disclosure.

On expiry or termination of the Agreement, all Confidential Information must be promptly returned or destroyed as directed by the disclosing party, except to the extent retention is required by applicable law.

5Security

Handi Media implements and maintains appropriate technical and organisational measures, internal controls, and information security procedures consistent with industry standards to protect Client data, Confidential Information, and Personal Information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

Handi Media does not represent or warrant absolute security. Data and security breaches may occur for reasons beyond Handi Media's reasonable control. If a security breach occurs affecting your data, Handi Media will notify you in writing within 24 hours of becoming aware of the incident.

You are responsible for maintaining appropriate security controls to protect access credentials to the V-Unite platform and to prevent unauthorised access by third parties within your organisation or environment.

6Intellectual Property & Ownership

6.1 Handi Media IP. V-Unite and all associated code, programmes, processes, documentation, look and feel, structure, and any improvements or bug-fixes (regardless of whether suggested or developed by you or by Handi Media) are and shall remain the exclusive property of Handi Media. You acquire no ownership interest in V-Unite or any Handi Media Intellectual Property under the Agreement.

6.2 Your Content & Data. All data, information, programmes, systems, and materials you provide to Handi Media or upload to V-Unite remain your exclusive property. Handi Media will not share your data with third parties except where necessary to perform its obligations under the Agreement. Handi Media may use non-confidential screen shots of your environment for internal testing and, with your written or verbal permission, for Handi Media's promotional and advertising purposes.

6.3 Trademarks. All goodwill associated with the Handi Media trademarks, including the name "V-Unite", belongs solely to Handi Media, including any goodwill generated through your activities. You must not use Handi Media's trademarks without prior written approval. Any unauthorised use must be promptly ceased, and all costs of remedying unauthorised use are your sole responsibility.

6.4 Feedback. Any feedback, suggestions, or ideas you provide regarding V-Unite may be used by Handi Media without restriction, compensation, or attribution, and shall be deemed to form part of Handi Media's Intellectual Property.

7Representations & Warranties

Handi Media represents and warrants that:

  • it has the full legal right, power, and authority to enter into and perform the Agreement;
  • it owns or holds valid licences to all software and code included in V-Unite;
  • V-Unite will, following implementation, be materially free from defects and will function as described; any material defect will be corrected promptly at Handi Media's sole cost (unless caused by you);
  • it will use best efforts to ensure V-Unite does not contain viruses, malware, or disabling code;
  • the use of V-Unite will not infringe any third-party intellectual property right;
  • V-Unite will be delivered professionally by trained and qualified personnel in accordance with applicable laws and industry standards.

Handi Media does not warrant that V-Unite will be 100% error-free or uninterrupted at all times, or that all defects can be corrected.

You represent and warrant that you have the full legal right, power, and authority to enter into and perform the Agreement, and that doing so does not violate any other agreement or obligation you may have.

8Limitation of Liability

Exclusion of indirect loss. To the maximum extent permitted by applicable law, and except with respect to (i) gross negligence or intentional wrongdoing, (ii) intellectual property infringement claims, or (iii) indemnification obligations, neither party shall be liable to the other for any indirect, special, incidental, consequential, or punitive damages arising out of or in connection with the Agreement, whether based on breach of contract, tort, or any other legal theory, even if the relevant party has been advised of the possibility of such damages.

Cap on liability. Handi Media's total aggregate liability to you in connection with the Agreement shall not exceed the total fees paid by you to Handi Media in the twelve (12) months immediately preceding the event giving rise to the claim, plus any attorney fees awarded to you in connection with such claims.

Indemnification — Handi Media. Handi Media will indemnify, defend, and hold you harmless from any third-party claims that V-Unite infringes a third party's intellectual property rights.

Indemnification — Client. You will indemnify, defend, and hold Handi Media harmless from any claims arising out of or in connection with your use of V-Unite, your breach of the Agreement, or your violation of any applicable law.

Non-disparagement. Neither party shall make disparaging, defamatory, or slanderous statements about the other party, its officers, employees, or agents, during or after the Term.

9Term & Termination

The Agreement commences on the Effective Date and continues for the initial term set out in the applicable schedule or appendix. It automatically renews for successive periods of the same duration unless either party provides written notice of non-renewal at least 60 days before the end of the then-current term.

Either party may terminate the Agreement immediately on written notice if:

  • the other party commits a material breach and fails to remedy it within 30 calendar days of receiving written notice of the breach;
  • V-Unite materially fails to perform in accordance with the agreed specifications, and Handi Media fails to remedy the failure within 30 days of written notice;
  • the other party becomes insolvent, makes a general assignment for the benefit of creditors, files for bankruptcy, or has a receiver appointed and such appointment is not dismissed within 45 days.

Handi Media may terminate the Agreement with 60 days' written notice if a change in law or regulation substantially changes the obligations or costs applicable to Handi Media's provision of V-Unite.

On termination for any reason, your licence to use V-Unite immediately ceases, all outstanding fees become immediately due and payable, and each party must promptly return or destroy the other party's Confidential Information as directed.

Survival. The provisions of these Terms relating to intellectual property, confidentiality, limitation of liability, indemnification, non-disparagement, and governing law survive the expiry or termination of the Agreement.

10General Provisions

Non-solicitation. During the Term and for a period of two (2) years after termination, neither party shall directly or indirectly solicit, hire, or retain any employee, contractor, or staff member of the other party without prior written consent. Neither party is prevented from hiring individuals who respond to general job advertisements not specifically targeted at the other party's staff.

Force majeure. Neither party is responsible for delays or failures caused by events beyond its reasonable control, including acts of God, pandemics, government lockdowns, acts of war, terrorism, civil unrest, power failures, or natural disasters. Performance timelines are extended by the duration of any such event.

No assignment. You may not assign the Agreement or any rights or obligations under it, voluntarily or by operation of law, without Handi Media's prior written consent, except in the case of an acquisition of your business, in which case written notice must be provided promptly. Any unauthorised assignment is void.

Independent contractors. The parties are independent contractors. Nothing in the Agreement creates a partnership, joint venture, agency, or employment relationship between the parties.

Entire agreement. The Agreement, together with these Terms and all incorporated schedules and appendices, constitutes the entire agreement between the parties in respect of its subject matter and supersedes all prior agreements, representations, and understandings. Any amendment must be agreed in writing and signed by both parties.

Severability. If any provision of these Terms is found invalid or unenforceable, it shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force.

Waiver. Failure by either party to enforce any provision does not constitute a waiver of any right under these Terms.

Notices. All notices must be in writing and delivered by hand, registered mail, overnight courier, fax, or email with confirmation of transmission. Notices are effective on confirmed delivery.

Governing law & jurisdiction. These Terms and any Agreement incorporating them are governed by the laws of the State of Texas, USA, without giving effect to conflict of law principles. Each party irrevocably submits to the exclusive jurisdiction of the state and federal courts of Texas for the resolution of any dispute arising under or in connection with the Agreement.

Liquidated damages. If you contend that any restriction in the Agreement is unenforceable, you must first notify Handi Media in writing at least 14 days before taking any action that could fall within the restriction. Failure to comply with this requirement will be deemed a material breach, and you will be liable to pay Handi Media liquidated damages of USD $20,000 per violation, which the parties agree represents a reasonable pre-estimate of loss.


Privacy Policy

Handi Media USA, LLC ("Handi Media", "we", "us") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with the V-Unite platform and our website at www.v-unite.com.

This Policy applies to all clients, resellers, referral partners, website visitors, and end users of the V-Unite platform. By entering into an agreement with us or using the V-Unite platform, you acknowledge and agree to the practices described in this Policy.

1Personal Information We Collect

We collect personal information in the following categories:

CategoryExamplesSource
Identity & ContactName, job title, company name, business address, email address, phone numberDirectly from you (enquiry forms, signed agreements, onboarding)
Account DataLogin credentials, user preferences, platform settings, account historyCreated during platform onboarding
Usage & AnalyticsPages visited, features accessed, session duration, engagement scores, completion data, learning analyticsAutomatically via platform activity tracking
CommunicationsEmails, messages, support tickets, meeting notes, and correspondence with usDirectly from you
Commercial DataAgreement details, billing information, payment history (note: payment card details are not stored by us — see Section 6)Agreements and billing interactions
Technical DataIP address, browser type, device identifiers, operating system, access timesAutomatically via cookies and server logs
End-User DataData relating to your employees, contractors, or customers who use V-Unite under your accountProvided by you or created through platform use

We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us immediately.

2How We Use Personal Information

We use personal information only for the following purposes:

  • Delivering the platform. To provide, operate, maintain, and improve the V-Unite platform and services as agreed under your Agreement.
  • Account management. To create and manage your account, process onboarding, and provide platform access to your users.
  • Communications. To respond to enquiries, provide support, send service notifications, and communicate about your account or the platform.
  • Billing. To issue invoices, process payments, and manage your commercial relationship with us.
  • Analytics & improvement. To analyse platform usage patterns, monitor performance, and improve features and user experience. Where possible, this is done using aggregated or de-identified data.
  • Legal compliance. To comply with applicable laws, regulations, and legal obligations, and to enforce our Terms & Conditions and Agreement.
  • Promotional use. With your written or verbal permission, to use non-confidential screen shots of your V-Unite environment for Handi Media's promotional and advertising purposes.

We will not use your personal information for any purpose incompatible with those described above without first obtaining your consent.

3How We Share Personal Information

Handi Media does not sell, rent, or trade personal information. We share personal information only in the following limited circumstances:

  • Service providers. We share data with trusted third-party vendors who assist in operating the V-Unite platform (e.g. cloud hosting providers, analytics tools, email infrastructure). These providers are bound by confidentiality obligations and may only use data for the specific purpose for which it was shared.
  • Legal requirements. We may disclose personal information if required to do so by law, court order, or governmental or regulatory authority. Where practicable and permitted by law, we will notify you before complying with such a request.
  • Business transfers. In the event of a merger, acquisition, or sale of all or substantially all of our business assets, personal information may be transferred as part of that transaction. We will notify affected clients before personal information becomes subject to a different privacy policy.
  • With your consent. We may share personal information with third parties where you have expressly consented to such sharing.
Important: Handi Media will never access, use, process, disclose, or transfer your personal information — or that of your employees or end users — to any third party beyond what is strictly necessary to perform our obligations under your Agreement, without your specific prior written consent.

4Data Security

We implement and maintain appropriate technical and organisational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Our security measures include:

  • SSL/TLS encryption for all data in transit;
  • access controls and role-based permissions restricting access to personal data;
  • regular security reviews and vulnerability assessments;
  • enterprise-grade cloud infrastructure (AWS / Azure) with high-availability architecture;
  • internal data handling policies and staff training.

Handi Media does not represent or warrant absolute security. Despite our best efforts, no system is completely immune from security incidents. You acknowledge that data and security breaches may occur for reasons beyond Handi Media's reasonable control.

Breach notification. If a security breach occurs that affects your personal information, Handi Media will notify you in writing within 24 hours of becoming aware of the incident, and will provide information about the nature of the breach, the categories of data affected, and the steps we are taking to address it.

5Your Privacy Rights

Depending on your location and applicable law, you may have the following rights in relation to your personal information:

RightDescription
AccessRequest a copy of the personal information we hold about you.
CorrectionRequest that we correct inaccurate or incomplete personal information.
DeletionRequest deletion of your personal information, subject to our legal obligations to retain certain data.
RestrictionRequest that we restrict processing of your personal information in certain circumstances.
PortabilityRequest a machine-readable copy of personal information you have provided to us.
ObjectionObject to processing of your personal information for direct marketing or where we rely on legitimate interests as our legal basis.
Withdraw consentWhere processing is based on consent, withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact us using the details in Section 8. We will respond to verifiable requests within 30 days, or as required by applicable law. We may need to verify your identity before processing a request.

We do not discriminate against individuals who exercise their privacy rights.

6Cookies & Tracking Technologies

Our website and the V-Unite platform use cookies and similar tracking technologies to enhance functionality, analyse usage, and improve your experience. The types of cookies we use include:

  • Essential cookies. Required for the platform to function correctly. These cannot be disabled without affecting platform operation.
  • Analytics cookies. Used to understand how visitors use our website and platform, including which pages are visited and how long users spend on them. This data is used in aggregate form.
  • Functional cookies. Used to remember your preferences and settings to improve your experience across sessions.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the website or platform. We do not use cookies to serve targeted advertising or sell data to advertisers.

Payment processing. Handi Media does not store payment card details. All payment transactions are processed through third-party payment processors who operate under their own PCI-DSS compliant security frameworks.

7Third-Party Platform Integrations

V-Unite may integrate with third-party learning management systems and software platforms selected by you or recommended by Handi Media. These platforms operate independently and under their own privacy policies. Handi Media is not responsible for the privacy practices of third-party platforms.

Where V-Unite is integrated with a third-party platform, personal information may flow between systems in accordance with your configuration. You are responsible for ensuring that such integrations comply with your obligations to your users.

For reference, the privacy policies of platforms commonly integrated with V-Unite are available at:

PlatformPrivacy Policy URL
Docebowww.docebo.com/company/privacy-policy
Absorb LMSwww.absorblms.com/privacy-policy

We recommend reviewing the privacy policies of any third-party platforms used in connection with V-Unite.

8Data Retention

We retain personal information for as long as is necessary to fulfil the purposes for which it was collected, to perform our obligations under your Agreement, and to comply with applicable legal, regulatory, tax, or accounting requirements.

When your Agreement expires or is terminated, we will retain your personal information for a period of up to 7 years where required to comply with legal obligations (such as tax and financial record-keeping requirements), after which it will be securely deleted or anonymised.

You may request earlier deletion of your personal information, subject to our legal obligations to retain it. Requests should be directed to the contact details in Section 9.

9Applicable Privacy Laws

Handi Media is committed to compliance with applicable privacy and data protection laws. Depending on your location and the location of your users, the following laws and frameworks may apply to how we handle personal information:

  • United States: California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and applicable US state privacy laws.
  • European Union / United Kingdom: General Data Protection Regulation (GDPR) and UK GDPR, as applicable.
  • Canada: Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
  • Australia & New Zealand: Privacy Act 1988 (Cth) and the Australian Privacy Principles, and the Privacy Act 2020 (NZ), as applicable.
  • Other jurisdictions: All other applicable national and regional privacy and data protection laws in the jurisdictions in which our clients operate.

If you are located in the European Union or United Kingdom and believe we are processing your personal information in a manner that violates applicable data protection law, you have the right to lodge a complaint with your local supervisory authority.

10Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us:

Detail
CompanyHandi Media USA, LLC
Address4001 S Decatur Blvd, Ste 37–199, Las Vegas NV 89103, USA
Emailstephen@handimedia.tv
Websitewww.v-unite.com
Response timeWe aim to respond to all privacy enquiries within 5 business days.

11Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the V-Unite platform, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where required by law or where we consider it appropriate, notify affected clients directly by email.

Your continued use of the V-Unite platform following notification of any update constitutes acceptance of the revised Privacy Policy. We recommend reviewing this page periodically.

All signed Agreements will continue to be governed by the version of these Terms and Privacy Policy that was current at the time of signing, unless you and Handi Media agree in writing to adopt a newer version.