Revian is a leading healthcare technology company known for its FDA-cleared light therapy hair cap. As demand for its technology grew and its physician practice base expanded rapidly, Revian faced a familiar challenge in healthcare sales: how to scale onboarding without sacrificing quality, consistency, or customer experience.

Historically, Revian relied on live, in-person onboarding sessions to train new practices. While effective, this approach became increasingly difficult to sustain as growth accelerated—creating operational strain, scheduling delays, and rising costs.

The Challenge: Growth Outpacing Training Capacity

Revian’s success quickly exposed the limitations of traditional onboarding:

• In-person training sessions averaged 1.5 hours per practice

• Projected demand required 2,100 hours of live training in 2025

• Limited internal staff capacity to support ongoing growth

• Scheduling delays slowed onboarding for new practices

• Risk of inconsistent training quality across locations

Without a scalable alternative, Revian would have faced a difficult choice: increase headcount significantly or accept rising costs and slower onboarding—neither of which aligned with their growth strategy.

Objectives: What Revian Needed to Solve

To support continued expansion, Revian set clear goals:

• Reduce onboarding time without compromising educational quality

• Enable immediate onboarding for new practices

• Deliver consistent, high-quality training at scale

• Decrease operational burden on internal teams

• Build a foundation for future growth and data-driven insights

The V-Unite Solution: A Digital-First Onboarding Experience

Revian partnered with V-Unite to design and launch a digital-first onboarding journey that reimagined how practices learn and engage with the product.

Launched in June 2025, the Revian Onboarding Experience on V-Unite:

• Delivered a story-driven, interactive learning journey

• Guided practices through the science, technology, and product specifications

• Replaced live sessions with immersive, video-based training

• Enabled immediate access with no scheduling delays

• Ensured consistent messaging and standardized education across all practices

Built for scalability, the experience supported faster adoption, stronger knowledge retention, and a seamless onboarding process—without adding operational complexity.

Results: Immediate, Measurable Impact

The impact of V-Unite was both rapid and significant.

90% Reduction in Training Time

Onboarding was reduced from 1.5 hours to just 15 minutes, allowing practices to get started almost immediately.

Immediate Practice Onboarding

Scheduling delays were eliminated, enabling new practices to onboard instantly without reliance on live training sessions.

$250,000+ in Operational Savings

Reduced training demands and staffing requirements resulted in over $250,000 in projected savings for 2025 alone.

Reduced Internal Training Load

The need for staff-led onboarding dropped dramatically, freeing internal teams to focus on higher-value initiatives.

Consistent, Scalable Onboarding

Every practice received the same high-quality onboarding experience—without compromising engagement or education.

Major Time Savings for Teams

Hundreds of hours were returned to Revian’s team, enabling sustainable growth without additional headcount.

Without V-Unite, maintaining in-person training at this scale would have required significant cost increases and operational expansion.

Looking Ahead: Scaling Smarter in 2026 and Beyond

With hundreds of new practices expected in 2026, Revian continues to prioritize digital-first enablement strategies.

Next steps include:

• Expanding use of V-Unite’s AI-driven capabilities

• Gaining deeper insights into training engagement and adoption

• Measuring the direct revenue impact of training performance

• Scaling onboarding further without increasing operational overhead

Today, V-Unite serves as a critical foundation for Revian’s growth—enabling smarter training, faster onboarding, and measurable performance at scale.

Ready to scale onboarding without scaling costs?

Discover how V-Unite helps healthcare and medical sales teams transform training into a performance driver.